FAQs
Common Questions Answered
Explore our frequently asked questions to find answers to queries about our leather products, services, and more.
Shipping & Delivery
Our products are shipped all over Egypt and only Ontario Canada, with delivery times varying based on the destination. We offer standard and express delivery options to ensure your purchase reaches you in a timely manner.
Product Care
Proper care and maintenance of our leather products are essential to ensure their longevity. We provide detailed care instructions for each item, including cleaning, conditioning, and storage tips.
Returns & Exchanges
We have a hassle-free exchange policy for products that do not meet your expectations. However, No Returns are allowed for our brand is shipped directly from the Middle East. Simply contact our customer service team within the specified timeframe to initiate the process.